This Privacy Policy describes how Mentormatric ("we", "our", or "us")
collects, uses, and protects user information when you use our mobile application
and related services.
We are committed to protecting your privacy and ensuring transparency in how
user data is handled.
1. Information We Collect
a) Personal Information
Phone number used for login and authentication
User ID or credentials provided by the administrator
Basic identifiers required to access the app
b) Messages and Content
In-app messages shared through channels
Personal messages sent by administrators
User replies to personal messages (where allowed)
Images or media shared within chats (if applicable)
c) Technical Information
Device type and operating system
App usage and performance-related information
2. How We Use Your Information
To authenticate users and provide secure access
To deliver messages, announcements, and updates
To enable limited user replies to personal messages
To maintain app security and functionality
To improve user experience and app performance
3. One-Way Messaging Model
Mentormatric is primarily a one-way messaging application.
Administrators send messages through channels, and users can read
those messages. Users are allowed to reply only to personal messages
sent by administrators.
4. Data Storage and Security
Data is securely stored using trusted cloud services
All data transfers are encrypted using industry standards
Reasonable security measures are taken to protect user data
5. Data Sharing
We do not sell, rent, or trade user personal information to third parties.
Data may be processed by third-party services only to support app
functionality, authentication, and secure data storage.
6. User Control and Data Deletion
Users may contact the administrator to request data deletion
Messages and media may be removed according to app policies
Data is retained only as long as required for app operations
7. Children’s Privacy
This app is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If such data is identified, it will be removed promptly.
8. App Permissions
Internet access to load messages and content
Media access for uploading images in chats (if applicable)
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: